How long will it take for my goods to be delivered to me?
Generally speaking, we have some styles in stock, But for some products that need to be recreated, we may need to compile orders and produce them uniformly (with a construction period of about 15 days) before shipping. Of course, we will definitely complete the shipment as soon as possible. Thank you for your understanding and support.
Can I return my item? How should I protect my rights?
Of course, you can return the goods. If there are really quality issues with the goods, you can even contact us for a refund (keep the goods,For ease of proof, record an unboxing video.)
How to quickly contact you?
You can find us as soon as possible through private messages in the Instagram backend or join our discord to get in touch.Of course, if you are accustomed to using email, you can also use email: keycaps0591@gmail.com
How do I track my package?
After shipping, we will fill in the shipping tracking number and query the website’s backend order. You will receive an email notification, or you can contact us through Instagram and we will help you search. In fact, we pay attention to package information every day, so even if you don’t check, we will still keep an eye on this issue for you.
What if you have any other questions or suggestions?
Please contact us, as we are a studio unit, we will quickly correct and optimize some good opinions and issues. We really appreciate the support of our friends , and we will humbly accept all different opinions and issues.
Email: keycaps0591@gmail.com